Services

• Backup and Disaster Recovery
• Vu Telepresence
• Private Cloud
• Hosting Solutions
• Managed Services
• Voice & Data Lines, VoIP

Managed Services

We deliver unique and creative technical solutions for your business that will streamline your workflow and lead to more efficient business practices.

DESKTOP & SERVER ADMINISTRATION & DESKTOP PREVENTIVE MAINTENANCE SERVICES

Our Desktop and Server administration provides services such as routine user and group administration, setting up individual home directories and shares, configuring printers, sending messages to users, start/stop a service or a process and change properties. Most of the jobs are carried out remotely using a secure remote control platform. This provides us a unique secured methodology to take remote control of an ailing desktop as if your administrators were actually sitting at the user's desk.

Our tools can scour your IT environment (desktops and servers) to determine what is and what is not present in the Desktop & Server.  We also provide change configuration reports, which help track the complete life cycle of an asset you may possess. Our full services include software deployment and OS upgrade services too. 

Our desktop preventive maintenance services include regular maintenance of a desktop. Services included under this are: cleaning up internet debris and temp files once a week, update for latest antivirus signature everyday, weekly repair of registry and spyware removal and patch assessment and deployment of critical patches on each desktop on weekly basis.

OUR SERVICES INCLUDE THE FOLLOWING

• 24x7 monitoring
• Escalation & basic fixes
• Event log monitoring
• Back-up log checks
• Anti-virus log checks
• Server Availability
• Service Availability monitoring
• Monitoring for DNS, DHCP, and TS etc
• Basic response time monitoring
• Monitoring custom performance parameters
• Server health check and analysis.
• Patch Assessment & management
• Service pack updates
• Log maintenance (both OS and Exchange)
• Virus definition & prevention
• Server tuning & cleaning
• Low priority services
• All calls related to server issues or application issues